Shipping policy

Welcome to The Truthful Tail! We are committed to delivering your pet supplements quickly and reliably. Please review our shipping policy below to understand our processes and delivery schedules. 

Order Processing

Please allow 1-2 business days to process your order.

You will receive an order confirmation email and SMS once your order is placed.

You will receive a follow-up e-mail & SMS with tracking details once your order is on    its way. 

You can track your order from the quick link on our website home page 

Our delivery partners will make every effort to deliver your package promptly. If they are unable to reach your address or deliver at a convenient time, they will contact you directly to arrange a suitable solution.

We dispatch most orders within 2 business days (excluding Sundays and public holidays).

Shipping Charges

We are pleased to offer complimentary shipping on all orders, ensuring you receive your products without any additional delivery charges or hidden fees.

Delivery Timelines

Estimated delivery time of 5 to 8 days from order confirmation. These schedules keep a buffer for external exigencies However, 99% of the orders reach before the stated delivery dates. 

We do not deliver outside India at the moment. 

Should you have any additional questions, please feel free to drop a line on the company e-mail.